PetVM is now a BandanaRX company - Click here to find out more
Please note: Your order will be shipped and processed through our new facility Bandana Rx located at 5600 Imhoff Dr Ste E, Concord CA 94520

Shopping at Pet VM is safe and secure.

Pet VM is complaint with PCI DSS (Payment Card Industry Data Security Standards). Click here for certification details.


Privacy Policy

We take privacy and identity protection very seriously at Pet VM. Our sincere efforts will be not to violate your privacy. Here is what you can expect from us:


Website Security & PCI Compliance

Accessing and using our website is completely secure. For transmission of data, we use the highest level of security and encryption (TLS 1.2) available in the commercial space.

Pet VM is also compliant with PCI DSS (Payment Card Industry Data Security Standards). PCI DSS compliance assures that your identity, card information & card processing can be trusted with us. Click here for certification details.

You can use and order through our website with complete confidence.


Credit Card Data

In addition to Pet VM being PCI compliant, we do not store your credit card data. Transmission of your credit card data is completely secure on Your credit card data is transmitted for purchase authorization only, it is not stored for reuse.


Personal Information

We are committed to keeping your personal information protected at all times. By following PCI compliance, we ensure that your identity is safe. Pet VM does not share your personal information with any third party organizations. The information that we collect while processing an order or when you create an account with us is strictly used by Pet VM for verification of your order, or notification of order status updates, or communication with you. Occasionally and with your consent, Pet VM will notify you of special offers or promotions that may benefit you.



Our website supports use of cookies to provide improved shopping experience with our website. Cookies are used to remember some information about your cart and/or login information and store it in small files on your computer. Any information gathered through the use of cookies is not shared with any Third Party Organization. To make use of cookies, your Web Browser settings should be configured to allow cookies use. If you choose to block use of cookies by changing your Web Browser settings, you will still be able to shop with us with no problem.

Terms & Conditions

At Pet VM, we assure equal treatment to all our shoppers. Following are the Terms & Conditions that visitors and shoppers have to abide by:


Terms of Use

By visiting this website, the visitor agrees to all terms, conditions and policies of Pet VM. The use of this website shall be done only for personal shopping. The use of this website and all disputes arising from the use of this website shall be governed by the laws of state of California. All disputes must be raised within a 3 month period with courts in state of California. Pet VM reserves the right to change its terms and conditions without prior notice. All changes will be posted on this website. Pet VM reserves the right to make any exception to its documented terms, conditions or policies in special circumstances. Any exception made by Pet VM to its documented terms, conditions or policies shall not be considered as waiver of Pet VM’s rights. Pet VM reserves the right to refuse service to anyone or cancel any order at its discretion.



We may offer our customers with additional discounts, promotions or coupons from time to time to shop with us. These special offers may only be valid for a duration of time and may have terms & conditions of use. Pet VM reserves the right to withdraw any special offers/promotions with no prior notice.


Copyrights and Trademarks

All information related to the products available for purchase at Pet VM is copyright of the manufacturer. Pet VM permits copying the content on this website only for the purpose of shopping on this website and conducting business with Pet VM. No content is permitted for use or copy for personal use or commercial purposes.

All trademarks and trade names used on this website are Trademarks or Registered Trademarks of Pet VM.



All information related to the drugs available for purchase at Pet VM shall be used as information only. It is not intended for any diagnosis or treatment. Please consult your Veterinarian before purchasing any drugs. Pet VM shall not be liable for any damages that occurred or unexpected results obtained from the use of the products sold on this website.



All products sold on this website are subject to Manufacturer’s warranties. All products sold on this website are provided “as is” and without any extended warranties.


Policy Changes

Pet VM reserves the right to make changes to any/all of its policies without prior notice. All policy changes will be posted on our website.


For more information...

If you require any more information about our terms, conditions or policies, please contact us by either emailing us, or calling us or dropping us a note. Please visit our Contact page for initiating contact with us or finding our contact information.