PetVM is now a BandanaRX company - Click here to find out more
Info Icon
Please note: Your order will be shipped and processed through our new facility Bandana Rx located at 5600 Imhoff Dr Ste E, Concord CA 94520

We ship prescription (Rx) medications to the following 41 states: AK, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, LA, ME, MA, MN, MO, MT, NC, ND, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WY

Over The Counter medications and general products are shipped across all 50 United States

Click Here to see Shipping States Map

Following are highlights of our shipping policy:

  • Free Shipping on orders $49 & up*

- Applies to standard shipping

- Excludes Cold Ship Items

  • Upgrade your carrier shipping service for less

- For orders $49 & up, upgrade your shipping service for less

- Excludes Cold Ship Items

  • All prices include Shipping & Handling

  • Please Note:

    - No packages are shipped on weekends and on public holidays

    - For orders containing at least 1 prescription item, processing time starts after all prescription approvals have been received for dispensing prescription drugs


Carrier Service:

 

For orders up to $49:

Service TypeOrder Processing TimeServing StatesService NameShipping TimeShipping & Handling
Standard Shipping

24-48 Hours

(For Rx orders – processing time starts upon receipt of approved prescriptions)

All StatesStandard Shipping5 - 7 Business Days$4.99
Priority Shipping

24 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

CAUSPS Priority2 Days (Mon-Sat Delivery)$12.00
All Other StatesUSPS Priority3 Days (Mon-Sat Delivery)
UPS 2 Day
(suspended)

24 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

(All UPS 2 Day service is suspended due to UPS service issues)

CAUPS 2 Day2 Business Days (Mon-Fri Delivery)$28.00
AZ, NV, NM, OR, WAUPS 2 Day2 Business Days (Mon-Fri Delivery)
All Other StatesUPS 2 Day2 Business Days (Mon-Fri Delivery)$34.00
UPS Next Day

24 Hours

(For Rx orders – processing time starts upon receipt of approved prescriptions)

CAUPS Next Day1 Business Day (Mon-Fri Delivery)$39.00
AZ, NV, NM, OR, WAUPS Next Day1 Business Day (Mon-Fri Delivery)
All Other StatesUPS Next Day1 Business Day (Mon-Fri Delivery)$45.00

 

For orders $49+:

Service TypeOrder Processing TimeServing StatesService NameShipping TimeShipping & Handling
Standard Shipping

24-48 Hours

(For Rx orders – processing time starts upon receipt of approved prescriptions)

All StatesStandard Shipping5 - 7 Business DaysFree
Priority Shipping

24 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

CAUSPS Priority2 Days (Mon-Sat Delivery)$9.99
All Other StatesUSPS Priority3 Days (Mon-Sat Delivery)
UPS 2 Day
(suspended)

24 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

(All UPS 2 Day service is suspended due to UPS service issues)

CAUPS 2 Day2 Business Days (Mon-Fri Delivery)$24.00
AZ, NV, NM, OR, WAUPS 2 Day 2 Business Days (Mon-Fri Delivery)
All Other StatesUPS 2 Day2 Business Days (Mon-Fri Delivery)$30.00
UPS Next Day

24 Hours

(For Rx orders – processing time starts upon receipt of approved prescriptions)

CAUPS Next Day1 Business Day (Mon-Fri Delivery)$34.00
AZ, NV, NM, OR, WAUPS Next Day1 Business Day (Mon-Fri Delivery)
All Other StatesUPS Next Day1 Business Day (Mon-Fri Delivery)$40.00

 

Cold Ship Service (For items that are require refrigeration):

Note:

  • Only Next Day service Cold Ship packages are shipped on Thursday
  • No Cold Ship packages are shipped Friday
Service TypeOrder Processing TimeServing StatesService NameShipping TimeShipping & Handling
Cold Shipping
(suspended)

24-48 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

(All UPS 2 Day service is suspended due to UPS service issues)

CAUPS 2 Day Cold2 Business Days (Mon-Wed Shipping)$30.00
AZ, NV, NM, OR, WAUPS 2 Day Cold 2 Business Days (Mon-Wed Shipping)$35.00
All Other StatesUPS 2 Day Cold2 Business Days (Mon-Wed Shipping)$45.00
Express Cold

24 Hours

 

(For Rx orders – processing time starts upon receipt of approved prescriptions)

CAUPS Next Day Cold1 Business Day (Mon-Thu Shipping)$50.00
AZ, NV, NM, OR, WAUPS Next Day Cold1 Business Day (Mon-Thu Shipping)$55.00
All Other StatesUPS Next Day Cold1 Business Day (Mon-Thu Shipping)$65.00

 

Cold Ship Items

Certain items require refrigeration at all times. Cold Ship items can only be shipped using Premium Shipping Services for in-time delivery. If an order contains a Cold Ship item, all items in the order are subject to Cold Ship service. Items in Cold Ship service do not qualify for free shipping.

 

Order Processing Time

For orders with Rx items, processing time starts when approved prescriptions for each of the Rx items in the order have been received (it is not the time when order is placed). If an order contains an Rx item, the entire order is considered an Rx order.