Mission Statement
Our promise is to provide quality products and excellent service to deliver wellness & affordable healthcare for your pets.
Though we are a small business, we understand what it takes to serve the needs of pet parents. We will continually strive to offer uncompromised quality and extraordinary customer service to our patrons.
Our Guarantee
To fulfill our promise, we offer the following 3 guarantees:
Highest Quality Product
All of our offered products are carefully sourced through reputed manufacturers/providers with an aim to deliver wellness to your pets. All medications sold through our pharmacy are U.S. FDA/EPA approved. We sell Brand Name medications and generic medications acquired through licensed manufacturers/providers. We honor and abide by all manufacturers’ guarantees and warranties
Low Price
Our effort is (and always will be) to provide you products at affordable prices to help keep your pets healthy & happy. In rare cases, if you find any product at a lower price at any other reputed licensed pharmacy located in USA, we will price match (see price match in FAQs for details)
Fast Delivery
We offer low cost shipping & handling with swift delivery times. We offer free standard shipping for orders over $49 (see Shipping Policy for more details)
Why Pet VM?
We respect that you have many choices when picking your pet's pharmacy/store and so we don’t take your selection of Pet VM/Bandana Rx for granted. Our mission is to provide you highest quality products and excellent service at affordable prices. We strive to work with utmost honesty to meet your pet's wellness needs and take care of your requests in a timely manner.
We have done thorough research and partnered with many industry & healthcare experts to try and figure out bottlenecks & issues in delivering good pharmacy experience. We will work with trustworthiness and in close partnership with you to address any challenges in providing care for your pet. We will make every effort to work with your Veterinarian in obtaining timely prescription authorizations; we will keep you informed in the process.
Our entire staff are avid pet lovers and willing to go out of our way in meeting your needs. We pay close attention to details and know what it takes to earn your trust & loyalty.
Who Are We?
Pet VM is a web store offering wellness & health products for pets, including veterinary pharmaceuticals. Pet VM is a part of Bandana Rx. All products and services offered are fulfilled through Bandana Rx facility located in Concord, CA. "Bandana Rx" is licensed as a pharmacy in various states and dispenses all prescription drugs in compliance with the state laws.
We are also registered with National Association of Boards of Pharmacy (NABP) in NABP's .pharmacy program for safe internet pharmacies. NABP's .pharmacy program is a verification program that identifies online pharmacies and pharmacy-related websites as safe, legitimate, licensed and compliant to shop with. Click here to check petvm.com (petvm.pharmacy) is a verified internet pharmacy that is safe to buy your pet's prescription drugs from. Click here for more information about .pharmacy program.
For Prescription (Rx) drugs, currently we ship to following 49 states (and DC): AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. We are diligently working to obtain licenses in more states so our pharmacy can serve other states as well.
We serve all 50 states for other health & wellness products (including Over the Counter products). Click here to see map of states we ship to.
We are dedicated and committed towards your pet's wellness. We are passionate about providing affordable healthcare for pets and we are meticulous about offering high quality products. Being a licensed & verified pharmacy, we follow all regulations, from keeping your information confidential to clearing all checks before dispensing a medication. You can shop here with complete confidence.
Like with any small business, your support and patronage are of utmost importance to us. We'll work tirelessly to provide you excellent service.
About Our Products
All the drugs, vaccines and supplements we offer at our pharmacy are sourced from reputed manufacturers/providers. The drugs we carry & dispense are U.S. FDA/EPA approved and they are the same drugs provided by your local veterinarians. All drugs are acquired from licensed manufacturers/providers.
As with all licensed pharmacies, our products and facilities are regularly inspected. We take several measures in ensuring proper storage & preservation of our products. We take special care with your pet's prescriptions, like your neighborhood pharmacy does with your prescriptions. We are diligent about the shelf life & expiration for our products.
Your pet's wellness is our utmost priority. All our products are of highest quality to promote wellness in your pets.